Chief Quality & Informatics Officer

2021

Overview:  A rewarding leadership opportunity awaits the new Chief Quality & Informatics Officer of a forward looking and rapidly growing Federally Qualified Health Center (FQHC) system that serves Northwest Indiana through a network of 13 clinics and specialty programs in 7 communities.  HealthLinc seeks an innovative healthcare professional to join its dynamic leadership team to oversee its quality management and informatics systems and functions and to provide guidance and support for its strategic development as the premier community health center serving its region. With a current budget of $40M+, HealthLinc (www.healthlincchc.org) has a rich history of community service and has developed a comprehensive network of primary care, specialty services and a unique array of non-traditional community services including:

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• Optometry and vision care

• School-based mobile health clinics

• College campus clinics

• School-based telehealth clinics

• Medical-Legal Partnership to serve low-income individuals with non-criminal civil legal aid problems.

• Mobile Integrated Response Teams to address the opioid crisis

• Clinic-based Pharmacies

• Podiatry Services

• Chiropractic Services

• Reach Out and Read - an evidence-based model shown to build early literacy skills. Medical providers educate parents on the importance of reading to their children at home and give parents the means to do so, by providing them with a brand-new book to take home.

The high quality of HealthLinc’s clinical care, its providers and support teams is evident by its  achievement of NCQA Level 3 PCMH for all clinics and receiving 100% compliance in its most recent HRSA certification survey. HealthLinc also boasts  Family Nurse Practitioner and Clinical Pharmacy residency programs and a certified Medical Assistant Training Program. HealthLinc is committed to strengthening its clinical, support and administrative infrastructure to promote continued innovation and growth.

The Role: Reporting to the Chief Executive Officer, the Chief Quality & Informatics Officer will direct, administer, coordinate, and integrate the systems, activities and initiatives that drive the achievement of quality outcomes for our patients and provide timely, actionable information to support our providers and organization in achieving  organizational goals and objectives. You will lead HealthLinc's Quality Management System to ensure organization-wide consistency and program and service excellence. You will analyze, design, develop, implement, and evaluate information and communication systems that enhance individual and population health outcomes, improve patient care, and strengthen the clinician-patient relationship. You will also develop and recommend administrative, governance and programmatic policies and procedures to coordinate functions between programs and services and help ensure compliance with accreditation, licensure, and other standards.   You will serve as a member of the Leadership Team. In partnership with Team members, you will develop and implement plans to strategically position HealthLinc to be prepared for the transition from fee-for-service to a value-based payment system. Your success will rely on your own performance and your ability to develop and nurture collaborative relationships.

Located in northwestern Indiana where the community lifestyle emphasizes family, outstanding schools and community safety and offers a diverse array of leisure activities.  From hiking, biking, sailing, fishing, swimming, and camping along the Indiana Dunes National Lakeshore to the excitement of big city culture and entertainment in Chicago; from civic, school, church, and community events to seasonal festivals; from national historical sites to local and regional museums; from local performing arts to regional theater – they’ve got it all.  Add to that, welcoming neighbors and affordable living and you begin to get a picture of the place to be!

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Our Ideal Candidate:  “Ideal" candidates will be healthcare professionals with management and leadership experience within community health systems, passionate about serving people and will have the business acumen to balance competing priorities.  Candidates must have successful track records leading strategic initiatives and building innovative support systems while maintaining a hands-on, roll-up-your sleeves approach to quality management and informatics.  Enjoyment of a fast-paced, entrepreneurial environment is a must.   

Graduation from a medical-related program and a master’s degree in public health or a related area are required. A graduate degree or professional certificate in healthcare informatics and a license as a clinical practitioner are preferred. Must have a minimum of five years senior-level experience in either healthcare quality management or healthcare informatics and demonstrated aptitude in both fields. Ten or more years ambulatory or public health experience is highly preferred.

Apply:  Join an organization that is one of the premier healthcare organizations in its regions and contribute your quality management and informatics technical leadership skills and talent to HealthLinc.

To compete for this challenging leadership opportunity, please contact: