Overview:  Join the leadership team of Bridgeway, an innovative system of non-profit organizations delivering community-based health and human services to a wide range of individuals in need across north and west central Illinois.

 

As the Vice President of Quality Management, Compliance & Risk Management, you will guide the integration of  Bridgeway’s quality management, compliance, risk management and loss prevention activities and initiatives to maximize positive customer service and outcomes for consumers, staff, and payers. Reporting to the Chief Executive Officer, you will have key responsibility for the Bridgeway Quality Management System: Utilization Management, Outcomes Managements, Loss Prevention, Risk Management, Accreditation and Licensure programs. You will lead the Quality Management Committee. As a member of the executive team, you will champion, promote, and support system-wide and service-specific activities that improve clinical outcomes and the effective use of human and technologic resources. Your work will include a mix of regular face-to-face engagement with the leadership team and in-person observation, consultation and training within programs and service sites, as well as limited remote work.

 

As Vice President, you will influence corporate-wide performance through the design and implementation of quality management systems that support Bridgeway’s high standards and commitment to service excellence.  Your knowledge of quality and performance improvement; regulatory and accreditation compliance requirements; and, risk management/loss mitigation activities, allow you to assess, analyze and develop protocols and systems that positively impact the experience of consumers and providers. Your “leadership by example” and strong people and communication skills will gain you the respect you need to help every manager, staff and volunteer have maximum impact on our culture of quality through performance improvement, compliance, and risk management.   

 

Home-based in Galesburg, Illinois, Bridgeway is a $28M+non-profit system of services and programs that reflect the diversity of human service needs within the rural and mid-size metro areas they serve across 20 counties (www.bway.org) . Bridgeway’s 600 dedicated staff serves approximately 8000 individuals each year through its three core programs - Behavioral Health Services, Developmental and Intellectual Disabilities Services and Employment Opportunities for people with disabilities.  

 

Known for its values-based commitment to “Creating Solutions for Everyone,”  Bridgeway has achieved continuous accreditation from CARF International since 1975.

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Improving individual lives and community health by removing barriers that hinder access to services, integration of healthcare and disability services; and achieving life enhancing outcomes is at the heart of Bridgeway’s work. The healthcare and disability services industry is constantly changing and Bridgeway’s system of services is evolving to meet   

the needs of today and tomorrow. 

 

With Bridgeway, you can experience Midwest living at its best - small towns, medium-sized metro areas or country life - all offering affordable housing, safe communities, diverse outdoors and recreation, and arts and entertainment that bring intimate insight into the things that make us all feel something—a connection between you and something you bring to life through your experiences. All this and friendly neighbors make Bridgeway’s region a place to call home. 

 

You will join the corporate leadership team in their offices in Galesburg, a beautiful town of about 31,000 people. Galesburg is steeped in history - from its early role in the anti-slavery movement, site of one of the Lincoln Douglas debates and a stop on the Underground Railroad to being the hometown of renowned author, historian and poet, Carl Sandburg. Today, Galesburg presents you with historic downtown shopping and dining, museums, arts and cultural centers, state-of-the-art medical facilities, many parks and outdoor recreation venues and a strong education system including Knox College and Carl Sandburg College. You will find a combination of cultural individualism and social conscience that create a unique sense of community.

 

Our Ideal Candidate:  “Ideal” candidates will be grounded in healthcare, behavioral healthcare, or disability service provider organizations, be ready for a challenging corporate role and have the following characteristics, traits, and experiences:

 

• Demonstrate strong leadership ability

• Possess a collaborative personality and be open to suggestions from team members

• Must be a strong communicator and capable of expressing oneself clearly, both speaking and in writing

• Superior attention to detail to identify and correct risky practices

• Exemplify strong knowledge of industry protocols and best practices

• Excellent analytical skills and ability to accurately interpret complex documents and policies

• Strong time management and organizational skills and able to meet deadlines     

• Must have a strong moral code and sense of ethics

• Master's Degree in Healthcare, Human Services or a related Business field is  preferred; a minimum of a Bachelor’s degree required. 

• Must have a minimum of five years program level management/leadership experience in one or more of the areas of responsibility: quality management, compliance, risk management /loss-prevention and a demonstrated aptitude for all.

 

To compete for this career advancement  leadership opportunity, please contact: